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Privacy Policy for Mobile Phone Numbers and Messaging

Last Modified: October 18, 2024

 

At Albuquerque Clinical Trials ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard mobile phone numbers provided to us for the purpose of communication and messaging, in compliance with applicable privacy laws and regulations.

 

1. Information We Collect

We may collect the following information related to your mobile phone:

 

Mobile Phone Number:

  • When you participate in our clinical trials or sign up for notifications, you may be asked to provide your mobile phone number.

 

Consent for Messaging:

  • By providing your mobile number, you agree to receive communications related to clinical trials, appointment reminders, updates, and other notifications via SMS or other mobile messaging platforms.

 

We do not collect any personal information through messaging that you do not explicitly provide to us.

 

2. How We Use Your Mobile Phone Number

We use your mobile phone number for the following purposes:

  • Clinical Trial Communication: To send notifications regarding your participation in clinical trials, including appointment reminders, status updates, trial-related instructions, and other necessary information.

  • Appointment Reminders: To remind you of upcoming appointments, meetings, or deadlines related to your participation in clinical studies.

  • General Updates: To notify you of important changes in procedures, schedules, or policies, including safety alerts or urgent communications related to the trial or facility.

  • Marketing and Promotional Messages: With your explicit consent, we may also use your mobile number to send promotional messages about upcoming trials, health-related tips, or information about our services. You can opt out of such messages at any time.

 

3. Your Consent and Right to Opt Out

By providing your mobile phone number, you consent to receive text messages from Albuquerque Clinical Trials. However, you have the right to opt out of receiving any marketing or non-essential messages at any time.

 

To opt out, you can:

  • Reply "STOP" to any message you receive from us.

  • Contact us directly using the information provided below.

 

Please note that opting out of marketing messages will not affect essential communications related to clinical trial participation.

 

4. Disclosure of Your Information

We may share your mobile phone number with the following parties:

  • Service Providers: We may use third-party messaging service providers to manage and send messages. These providers are contractually obligated to protect your information and only use it for the purposes specified in this policy.

  • Regulatory Authorities: We may disclose your mobile phone number as required by law, or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

 

We do not sell or share your mobile phone number with any third parties for marketing purposes without your consent.

5. Data Security

We take the security of your mobile phone number seriously and have implemented reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption and secure storage of your data.

 

6. Data Retention

We will retain your mobile phone number for as long as necessary to provide you with the messaging services you have requested or as required by law. You may request the deletion of your phone number from our systems at any time, subject to legal and regulatory requirements.

7. Your Rights

You have the following rights regarding the use of your mobile phone number:

  • Right to Access: You can request access to the information we hold about you, including your mobile phone number.

  • Right to Withdraw Consent: You can withdraw your consent for messaging at any time.

  • Right to Deletion: You can request that we delete your mobile phone number from our records, subject to legal obligations.

 

To exercise these rights, please contact us using the details below.

 

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on our website, and the "Effective Date" will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your mobile phone data, please contact us at:

 

Albuquerque Clinical Trials
711 Encino Place NE
Albuquerque, NM 87102
questions@abqct.com

505-224-2735

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